Communication Training – Seminarüberblick

Situative Führung

Konzept und Instrumente für erfolgreiches Leadership

Konzept und Instrumente für erfolgreiches Leadership

• Leadership skills
• Elemente im Management-Regelkreis
• Konzept und Realität des situativen Führens
• Selbstbild und Reflexion der eigenen Persönlichkeit
• Führungsstilanalyse mit individuellem Stärken- und Schwächenprofil
• Motivationstheorien (Maslow)
• Die sieben Macht- bzw. Powerarten

Anhand einer Führungsstilanalyse und Reflexion der eigenen Führungspersönlichkeit werden Fragen der Mitarbeiterführung, Motivation, Umsetzung von eigenen und Unternehmenszielen in den Mittelpunkt des Trainings gestellt. Die TeilnehmerInnen entwickeln ihre Führungspersönlichkeit und ihre individuellen Führungsinstrumente, um Personalaufgaben authentisch und professionell zu meistern.

Leadership

Concept and tools for successful leadership in an international environment

Concept and tools for successful leadership in an international environment

• Leadership and behavioral cycle
• Leadership self-image, individual leadership style analysis
• Definition of cultural diversity
• Challenges created by an international working environment
• Communication Styles
• Analysis Tools to determine levels of employee skills and motivation
• Key actions and behaviors to prevent misunderstandings and potential conflict

Das Konzept des „global leadership“ zeigt Management-Strategien auf, die Mitarbeiterpotentiale erkennen lassen, aus möglichen Konflikten Synergien schaffen und das Kreativitätspotential von Teams messbar steigern. Durch interaktive Übungen, Rollenspiele und Case Studies wird dabei auch der englische Wortschatz und die Ausdrucksfähigkeit für eine internationale Führungsrolle trainiert.

 

Impressive rhetoric

Professional communication and speaking skills

Professional communication and speaking skills

• Individual rhetoric profile
• Psychology of communication, iceberg model
• Levels of communication, I-messages
• Public speaking and video analysis
• Persuasive techniques, rhetorical figures
• Impression management

Sicher und gewandt in Englisch vor Publikum zu sprechen, bedarf mehr als guter Englischkenntnisse. Es geht dabei vor allem auch um die Art und Weise, wie man wahrgenommen wird und wie überzeugend man „rüber“ kommt. Der bewusste Einsatz von sprachlichen Mitteln, ist vor allem im internationalen Business, bei Meetings und Besprechungen ein wesentlicher Erfolgsfaktor.

 

Konfliktmanagement

Techniken lösungsorientierter Konfliktbehandlung?

Techniken lösungsorientierter Konfliktbehandlung


• Konfliktbezogene Selbst- und Fremdwahrnehmung
• Ursachenanalyse
• Die 9 Eskalationsstufen nach Friedrich Glasl
• Kommunikationstechniken zur Deeskalation
• Konfliktkulturen in Organisationen
• Modelle und Gesetze der Konfliktlösung

Mithilfe verschiedener Kommunikationsmodelle analysieren die Teilnehmer in diesem Training ihr eigenes Verhalten in Konfliktsituationen und entwickeln wirkungsvolle Strategien deeskalierender und lösungsorientierter Verständigung. Durch praxisnahe Anwendungsbeispiele lernt man, eigene Wahrnehmungsfehler zu vermeiden, Konfliktursachen zu erkennen und dementsprechend Konfliktlösungsmodelle anzuwenden, die die Zusammenarbeit von Teams verbessern und die Leistungsfähigkeit aller Beteiligten steigern.

Public speaking

Convince an international audience

Professional communication and speaking skills

Speaking in public in a foreign language has become possibly the most feared of all challenges. How to go about conceiving, structuring, and delivering the message and contents.

Geared to what kind of audience? In what context? To achieve what result? How to convince an audience having a different cultural framework of reference? How to be sure that the message is the one delivered?
This seminar increases your capacity to explain, persuade and convince when speaking in public to an international audience.

• Developing the faculty to conceive, prepare, deliver and focus on an objective led intervention
• Identifying sources of nervousness and methods for transforming into positive energy
• Adapting and adjusting a presentation by operating both verbal and non verbal levers
• Handling objections and dealing with unforseen circumstances
• Greater ease and comfort in English under pressure

Teambuilding

Successful multicultural teambuilding

 Successful multicultural teambuilding requires that leaders put a premium on cultural values, behaviors and attitudes of a culturally diverse team. Successful teams are based on a shared vision, good communication, effective decision-making and employee motivation.
In an increasingly international and high-tech world communications bring teams together. Understanding how culture affects leadership, follower-ship and the internal drivers fo teams is critical for success. Participants will identify the crucial issues facing their global teams and will develop strategies to improve team performance.
Through the use of the Cultural Oreintations Indicator (COI), participants will also explore how their own behavioral style interacts with the attitudes and norms found in their culture and national cultures. The group will develop specific action plans that will lead their global team to greater success.

• Identify how cultural differences can enhance creativity, team building and problem solving
• Attain a deeper understanding of how cultural values, behaviors and attidtudes impat global teams
• Develop techniques to address issues faced by culturally diverse teams
• Write a personal & team action plan modifying work styles focused on becoming a more effective team
• Incorporate the cross-cultural learning to specific situations, corporate culture and team building.

Leading international meetings

Tackling the challenges in an international environment

Tackling the challenges in an international environment 

With the internationalization of our business world and the subsequent increase in cultural diversity, the face of international meetings is constantly changing and as such they require both adaptability and new international managerial skills. A good number of managers have already understood the importance of gaining experience adapting and familiarizing themselves via training to the new issues and demands and expectations of the international meeting.

• Identify different styles of meeting and the most effective tools in each case
• Know how to prepare and run an "objective-led" meeting
• Increase meeting efficiency levels via increased information flow
• Observe, analyze and create increased group participation and synergy
• Capitalize on group dynamics in a multi-cultural environment
• Greater ease in English and specialized meetings vocabulary and structures

Negotiating in an international environment

Effective skills for a good negotiator

The balance between offer and demand has always conditioned how we approach the negotiating table. Negotiating is a power game which like chess is based on a few proven techniques, ploys and strategies. However the real key to successful negotiations lies in our power of observation and our capacity to handle the adversary by evaluating potential risks, costs and threats. What are the skills which make a good negotiator? What are the intercultural keys which enable us to unlock unfamiliar mind-sets and understand the cards we really have in hand? These are today´s real challenges.
Discover new techniques of behavioral observation and appropriate negotiating strategies! This seminar provides you with those intercultural keys which can systematically transform you into a winner at the negotiating table.

• Identifying different styles of negotiating strategies and tactics according to circumstances
• Leading an objective led round of negotiations and evaluation risk
• Providing tools aimed at formalizing appropriate negotiating techniques and strategies
• Acquiring and developing the skills and mind set of a good international negotiator
• Providing keys and tools to decipher our oponent´s approach
• Greater ease in English and specialized negotiations vocabulary